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Support

Help for our clients and for users of apps we have built.

Email support

Write to [email protected]. Include your project or app name, device and OS version, and screenshots if possible.

Response times

We reply within one business day (Monday to Friday). Maintenance plan customers have priority response targets.

Security issues

Found a vulnerability? Email [email protected] with the subject “Security”. See our Security page.

Users of an app we built

Apps we build for clients are operated by those clients. For account, billing or data requests, contact the app’s publisher via the support link in its store listing. If you cannot reach them, email us and we will forward your message.

Quick answers

What should I include in a bug report?

Steps to reproduce, what you expected, what happened, app version, device model and OS version, and screenshots or a screen recording.

How do I request a new feature?

Email us. Maintenance customers can add requests to the shared board.

How do I request deletion of my personal data?

Email [email protected]. See our Privacy Policy.